Contact Centre Operations Manager
- Bristol, South West
- Posted 13th November 2017
- £34000 - £38000 per Annum + Competitive Benefits
- Ref: 605698
This is a fantastic opportunity for experienced forward-thinking Contact Centre Operations Manager to develop their own skills further with an organisation committed and focused on employee engagement.
You must have the following skills
*Extensive experience of managing team leaders within a mulit-campaign contact centre.
*Exposure to a multi-product or client management contact centre.
*Self-motivated and enthusiastic with the ability to deliver results.
*Excellent people/performance management skills; quick to identify behavioural issues.
Our client would ideally like to engage with candidates who have the hands-on ability to develop, mentor and coach team leader leading to an improved performance whilst being able to bring in new ideas to the strategic plans moving forward.
*Competitive salary with excellent bonus
*Lifestyle benefits package with discounts available across the region
*25 days' holiday, including statutory holidays
Artis Customer Contact is a premier specialist resourcing consultancy focused solely on the supply of senior Contact Centre, Customer Service and Customer Experience professionals
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