Client Testimonials

Looking for a professional consultancy to support your recruitment needs? Read what our clients think about us and the service they have received.

Artis were recommended to us by a company we used to project manage the introduction of call centres. We were looking to have a completely new centre at our West Bromwich office with a predicated go live date of March 09. After an interview with Mark Lightburn we decided to commission their services to find us a Head of Customer First. Mark was keen to understand our business need, our priorities and to get a sense of the weighting we would place on the different aspects of the job. He added to our understanding of the job and we reached a clear and shared understanding of what a good outcome would look like. He understood we were committed to involving residents/tenants in our selection process and was keen to brief candidates. Within a short period, as promised, we were given the details of 6 candidates. Mark kept us informed throughout the process. All the candidates met the criteria, 2 were exceptional and we secured someone to join us in a tight timescale. Post appointment Mark was keen to know if we were satisfied. I would not hesitate to recommend them. Head of Organisational Development, Housing Association

Artis were commissioned with sourcing a Business Support Manager at the end of January 2008. Mark Lightburn visited the company and this resulted in a clear understanding of our requirements. Within 2 days, they provided us with 6 excellent candidates, all of whom met our criteria. Mark kept in touch throughout the whole interviewing process and has continued to do so with both myself and the successful candidate. We were delighted to fill the position exceptionally quickly. All my dealings with Artis have been handled in a highly professional manner and I would not hesitate to use them for our future requirements. Service Delivery & Performance Manager, Business Process Outsourcer

At our initial meeting Artis focused on my needs as the client rather than discussing candidates which they had on the books (which many agencies do, even when they do not know your organisation!). They wanted to gain a feel for our business and the culture, and talked about establishing a relationship which would see the turnaround time for vacancies improve and always ensure best fit. For me, the approach discussed was in line with the way I choose to work with all partners or suppliers. I am pleased to say that Artis were able to fill both roles successfully, and kept me informed all the way through the process as to what actions were being undertaken to source candidates for these positions. Following this working relationship, I am very happy to endorse Artis. Recruitment & Training Manager, Customer Services Dept.

Candidate Testimonials

Thinking of coming to Artis to help you find a new role? Read what our candidates think about us and the service they have received.

I believe you are the best in the market place, you take an interest in the individual and have good communication practises where as other agencies leave you hanging. Customer Operations Manager, FMCG

My experience as a candidate with Artis has been refreshing. Where as others have similar messages as to how they engage with candidates, Artis ‘walk the talk’. In a world where the candidate is often a commodity, the folks at Artis have recognised me as an individual. At the moment, I’m a candidate in the employment cycle. When I’m back on the other side of the desk and needing to engage new staff, Artis will be the first people I call. Operations Director, Financial Services

I appreciated the personal approach, as opposed to other agencies where you’re obviously just a name/revenue opportunity and treated accordingly! Forecasting & Planning Manager, Financial Services

I registered with almost every agency in the area, but have found that the service offered by Mark Lightburn and his colleagues at Artis is far superior to any of the other recruiters. Mark took a great deal of time in understanding my requirements, and made sure that he kept me informed of any opportunities that were available. I am pleased to say that I have accepted a position with a leading Building Society, thanks to the work that Mark put in to secure an interview. Most agencies keep in touch by occasionally picking up the phone or sending emails about jobs which are not always suitable. Artis are different in that they always ensure a good fit between vacancy and candidate, but most importantly, they maintain regular contact BY PHONE, even if there are no appropriate opportunities available at the time. I would have absolutely no hesitation in recommending Artis to anyone who is currently seeking employment. Contact Centre Manager, Blue Chip

From the moment that I applied and submitted my CV I was kept fully informed of how my application was progressing and exactly what the employer would be looking for from me. Service Co-ordination Manager, Business Process Outsourcer